Hold the lock upright in your hand while the lock is recalibrating. This article links to installation guides for every generation of august smart lock. How to factory reset a previously owned august device If the door fails to unlock after you have typed your code into the smart keypad, pay attention to the number of buzzes. Control and monitor your home from anywhere with august smart locks, smart keypads and accessories! Your smart home starts at the front door. This article provides help. If you are unable to find your keypad in the august app, it may need to be put in setup mode. August smart locks allow you to manage access to your home from anywhere. These instructions will work with the following august smart locks: Functionality is built into the smart keypad to help diagnose potential issues. Sign in to start your sessionremember me Installing an august smart lock is quick and easy and should take less than 15 minutes. August connect troubleshooting general faq where do i find information on warranty and exchanges? If your doorbell cam is synced to an august smart lock (for the august view, youll also need an august connect), you can lock and unlock the door for visitors during a call. August smart lock 1st gen, 2nd gen, 3rd gen, and august smart lock pro: This is required because the lock contains a gyroscope. The video below is a brief overview illustrating the set up of apple homekit on your homekit-enabled august smart lock. Send secure keys to friends, family, or people you trust instantly, all from the august app. Get the most out of your august products by setting up smart alerts, remote access, and much more all through the august app.